General conditions of Sale
1. By placing an order on the online store www.newformsdesign.com, you represent that you have read all the information provided to him during the purchase process, and accept the general conditions and payment transcribed below .
2. Any right of the Customer to damages or compensation, and any contract or tort liability for any direct or indirect personal and / or property, caused by the rejection, even partial, of an order. In case of unforeseen unavailability of goods and non-acceptance there will be no charge to the customer.
How to Buy
3. The correct order is confirmed by the e-commerce system through an answer by e-mail, sent to the email address supplied by the customer. This confirmation message will contain date and time of the order, and the "Order Number" of the purchased product, to be used in any further communication with the e-commerce system.
4. E 'responsibility of the customer to register with the correct data and keep these updated data through the access credentials. Payment Methods
5. Credit card
The purchase of goods is provided with payment by credit card or bank transfer. The transaction with the Charter is through the electronic system of the e-commerce portal that uses the Secure Server Easy Nolo SpA Banca Sella Group, through the payment platform Gestpay; in no time of the purchase the electronic system of the e-commerce portal and no staff member is able to know the number of credit card customer, which is supplied by the customer to the bank's secure server on a Internet secure, encrypted according to the current standards of the market for online payments.
All amounts shown on Newformsdesign are expressed in Euro, which is the reference currency.
Electronic validation of purchase
7. Validation of payment
Electronic confirmation of purchase using the "validation of payment" is valid electronic signature. The value of the electronic signature between the parties has the same value as a handwritten signature.
Delivery options and charges
8. Newformsdesign accept orders for delivery in Italian territory and abroad.
In countries EXTRA EU, goods may be subject to customs
duties. The duties change from country to country and are always charged to the
recipient-customer who is responsible for inquiring at their customs for any
The price is always without VAT. Any additional cost of VAT and customs clearance is calculated at the discretion of the customs of your country and always borne by the buyer. (art.8)
In case of the goods return, due to the re-entry
duties subsequently applied to us, we will not be able to refund the shipping
cost or the goods cost
9. For every order placed on www.newformsdesign.com, is issued an invoice sent, sending it via e-mail to the Customer, in accordance with Article 14 of Presidential Decree 445/2000 and DL 52/2004. For the issuance of the invoice, to the information provided by the Customer. No change in the bill will be possible after the issuance thereof.
10. Delivery costs are shown explicitly at the time of order. The payment of the goods by the customer will be using the mode Credit Card or Bank Transfer, charge your credit card will be charged by Newformsdesign, manager of integrated e-commerce. Nothing is more due by the customer in total order.
11. The time of order processing are suggested by the companies, mentioned in the product description and in any case can vary according to the production requirements of the manufacturers themselves. No responsibility can be attributed to Newformsdesign in case of delay in delivery of the order by suppliers or couriers.
12. Upon delivery of the goods by the courier, the customer is required to check:
- that the number of boxes is the same as indicated in the transport document;
- the packaging is not damaged, or wet or otherwise altered, including the sealing materials.
Any damage to the packaging and / or product or the mismatch in the number of packages or particulars, must be immediately notified, subject to control on WRITTEN proof of delivery courier.
Once signed the slip, the customer can not make any objection about the appearance of the goods.
Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days from delivery, as provided herein.
13. In case of failure to collect within 5 working days of the material in storage at the warehouses of courier because of repeated inability to deliver to the address specified by the Customer, the order will be automatically canceled.
Execution of the order
The order will be processed with the terms and conditions expressed in the points from number 8 to number 13. including, the acceptance of the order by Newformsdesign and in any case within 30 days after order confirmation. In case of unavailability of the product ordered within the time specified at the time of purchase, Newformsdesign undertakes to inform the customer as soon as possible and to indicate a possible new term availability.
Right of withdrawal
15. Under Article. 5 DL 185/1999, if the customer is a consumer, has the right to rescind the purchase contract for any reason, without explanation and without penalty, except as described in paragraph 16.
16. To exercise this right, the customer must send Newformsdesign a notice to that effect, within 10 working days from the date of receipt of goods.
Such notice shall be sent by registered letter with acknowledgment of receipt, addressed to:
Newformsdesign S.N.C. Via Piave, 17 20821 Meda (MB) MUST be sent within 48 hours.
Once such notice of withdrawal, Newformsdesign will quickly inform the customer instructions on how to return the goods which must be received within 10 days from Newformsdesign.
17. The right of withdrawal is subject to the following conditions:
- The law applies to product purchased in its entirety; it can be exercised only on the withdrawal of the product purchased;
- The products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories); to limit damage to the original package, we recommend, when possible, to put in a second box; should be avoided in all cases the attachment of labels or tape directly on the packaging of the product;
- by law, the shipping fees for the return of the asset are charged to the customer;
- the shipment until the certificate of receipt in our warehouse is under the responsibility of the customer;
if the goods are damaged during transport, Newformsdesign will inform the client (within 5 working days of receipt of goods in their stores), to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of value of the property (if insured); in this case, the product will be made available to the client for his return, while canceling the request for withdrawal;
Newformsdesign not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.
18. Without prejudice to any repair costs for damage to the original, Newformsdesign will refund the customer the full amount paid, less shipping costs incurred, within 14 days of return of goods, by transfer of 'amount charged to the credit card or by bank transfer. In the latter case, the Buyer shall promptly provide to the bank on which to obtain reimbursement (IBAN code of the invoice).
19. The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases where Newformsdesign finds:
- the lack of external and / or internal packaging;
- the absence of product components;
- damage to the product for reasons other than transportation.
In case of forfeiture of the right of withdrawal, Newformsdesign will return to sender the property purchased by charging the same shipping costs.
20. Newformsdesign, to ensure efficient service makes products sold to sample check before being shipped. Recall that the customer always receives the guarantee of the manufacturer. Products sold benefit from the legal warranty against hidden defects provided by Articles 1641 and following of the Civil Code.
- Article 1641 of the Civil Code: The seller is required to guarantee against hidden defects of the thing sold which render it unfit for the use for which it is responsible, or reduce such use so that the buyer would never have bought it or would have paid a lower price for it if they had known.
There are products that have the possibility of extended warranties, this may change in the mode and duration and all the relative information are specified in the "warranty" delivered with the product. The "warranty" does not cover damage, breakages or malfunctions due to non-compliance with the precautions for use.
To activate the warranty, the customer must return the product to Newformsdesign at his own expense, enclosing the original invoice.
Newformsdesign at his own expense will replace and send the new product that will be the same as above, except for products ceased production, in which case Newformsdesign will reimburse the price of the product to the customer.
21. The personal information requested under the order are collected and processed to meet the expressed demands of the customer and will not under any circumstances and no license to third parties. Newformsdesign guarantees its customers the respect of rules on the processing of personal data covered by the privacy code under LD 196, 30.06.03.
These data is Newformsdesign SNC, Via Piave, 17-20821 Meda (MB).
22. Any complaint must be addressed to Newformsdesign SNC, Via Piave, 17 20821 Meda (MB).
23. The sales contract between the customer and Newformsdesign is concluded in Italy and governed by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of distance selling, if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence; in all other cases, the local jurisdiction is the only forum in Monza.